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Coronavirus update

How to find support for your business

Supporting your business

Updated: 22nd May 2020

Keep up to date with how you can protect yourself, your business and your guests.

The links and advice available are changing regularly – this page will update when new information becomes available.

Latest news

UKHospitality announced its new #FAIR4HOSPITALITY campaign – read more.

The Treasury announces an increase in the maximum loan size available for larger businesses – read more.

The government’s Coronavirus Job Retention Scheme will remain open until the end of October – read more.  

The Scottish Government’s Pivotal Enterprise Resilience Fund (PERF) reopens for new applications.

The government has revealed its COVID-19 recovery strategy in which it says that hospitality businesses are required to remain closed until at least 4 July.

UKHospitality calls for a six-point plan to help hospitality businesses reopen.

The B&B Association says that B&Bs paying Council Tax could gain from a new £617m government fund.

UKHospitality's reaction to the extension of the furlough scheme

Latest newsletter from the Professional Association of Self-Caterers


Advice overview

A message from the AA and VisitEngland

How to find practical help for your business

How can my business help the current situation?

How to stay safe – official advice


A message from AA Hotel & Hospitality Services and VisitEngland Assessment Services

The coronavirus situation is unprecedented and by far the greatest crisis the hospitality sector has ever had to face.

Along with the rest of our industry, we have now closed. Further to the latest Government instruction we have, from Monday 23 March, temporarily paused all inspection activity until further notice. We promise to resume our annual visits to every property as soon as it is safe and practical to do so and businesses re-open.

The Government employment measures announced on Friday 21st March will be of tremendous help and support to our industry, and a huge relief that we can continue to support many of our valued people. Our inspection team have been in contact with many businesses and we have been touched by the many messages of reciprocal support. On behalf of all of us, we would like to send our thoughts and best wishes to you, your teams and your respective families.

Simon Numphud
Managing Director, AA Hotel & Hospitality Services and VisitEngland Assessment Services


How to find practical help for your business

Both government and hospitality organisations offer a range of advice and support about the current situation.

Hospitality and Leisure industry resources

UKHospitalityresource page for businesses and specific hospitality advice

VisitEngland – for the latest guidance and support for tourism businesses during COVID-19, visit the dedicated section on the VisitEngland Business Advice Hub.

The Professional Association of Self-Caterers (PASC) – this industry body provides updates on the latest government information and advice regarding COVID-19 for self-catering property owners. Find out more

UK B&B Association – useful resource for B&B and guesthouse owners. Find out more

Caterer.com – the hospitality recruitment website has launched a Hospitality Redeployment Hub to help find short term non-hospitality jobs for hospitality people. Find out more

Acas – a resource from the Advisory, Conciliation and Arbitration Service for both employers and employees. Find out more

Closing holiday accommodation to temporary residents – government advice specifically for accommodation providers Find out more


Government business support resources

Did you know that you can find out if your business is eligible for funding through the government's business coronavirus support finder.

Business grants

Your business may be eligible for business grant. Choose a country to find out more:




Northern Ireland

Top-up grants for small businesses

Some businesses, such as B&Bs who pay council tax instead of business rates, have found themselves outside of the rules for receiving business grants. A new discretionary fund has been launched to help fix this issue.
Find out more

Business Loan Scheme

The Coronavirus Business Interruption Loan Scheme (CBILS), delivered by the British Business Bank, aims to support small and medium-sized businesses to access bank lending and overdrafts.
Find out more

Bounce Back Loan Scheme – following a slow take up of CBILS, the government has announced plans for 100% state-backed loans for small firms from 4th May.
Find out more

Job retention scheme

Under the Coronavirus Job Retention Scheme, all UK employers will be able to access support to continue paying part of their employees’ salary for those employees that would otherwise have been laid off during this crisis. This has now been extended until October with its current form existing until the end of July. From August, employers currently using the scheme will have more flexibility to bring their furloughed employees back to work part time while still receiving support from the scheme. 
Find out more

Support for the self-employed

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) who have lost income due to coronavirus (COVID-19).
Find out more

Business rates holiday

The government will introduce a business rates holiday for retail, hospitality and leisure businesses in England for the 2020 to 2021 tax year. 
Find out more and read about further guidance from the Treasury

Time to pay (tax assistance)

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service.
Find out more

Off-payroll working changes

HMRC has confirmed a delay to the extension of the off-payroll working (IR35) rules, which were due to apply to the private sector from April this year. The rules will now come into force from April 2021.
Find out more

Corporate Financing Facility

Under the new Covid-19 Corporate Financing Facility, the Bank of England will buy short term debt from larger companies.
Find out more from Government and the Bank of England 

Statutory Sick Pay

The government will bring forward legislation to allow small-and medium-sized businesses and employers to reclaim Statutory Sick Pay (SSP) paid for sickness absence due to COVID-19.
Find out more

Insurance coverage

The government's current advice for insurance is on a business-by-business basis, but this may be subject to change. 
Find out more

Filing accounts with Companies House

It may be possible to get an extension on Companies House filing deadlines due to the outbreak.
Find out more


Getting financial advice from your bank

The British Business Bank is a government-owned economic development bank that aims to increase the supply of credit to small and medium businesses

To find out which banks and lenders are part of the Coronavirus Business Interruption Loan Scheme (CBILS), check the British Business Bank's list of accredited lenders

Find out more information about the loan scheme and how you can apply.


Getting financial advice from your insurer

Every business's insurance situation is different. Check the Association of British Insurer's coronavirus hub for the latest guidance and information.


How can my business help the current situation?

There are ways for your business to help both local and official efforts.

The official Government place to sign up for coronavirus support iswww.gov.uk/coronavirus-support-from-business, but there are plenty of other organisations looking for help.

Donate consumables

Don't let food got to waste – think about how it may be of use.

Food banks – donate to a local food bank such as the Trussell Trust or Food Share.

Create ready-made meals – perhaps for key workers to collect on their way to and from work.

Create vegetable boxes – use your homegrown produce to supply food for key workers.

Help a local support group

Support your local coronavirus community hub – find out about local hubs by checking your local council website or looking for volunteer organisations via social media such as Facebook.

Covid-19 Mutual Aid UK – find local groups in your area and help support vulnerable members of society.

Discover how top chefs are utilising their skills during the crisis.

Provide accommodation*

UKHospitality – the organisation is helping to collate a central booking system for hotels willing to take NHS staff and other key workers. Contact them here

NHS Homes – an initiative from the Short Term Accommodation Association to provide accommodation for NHS workers

Stays for Heroes – an initiative from eviivo to help find ways in which hosts and hoteliers could place key workers in safe accommodation Find out more

*Note, accommodation providers are only allowed to open under specific circumstances.

Provide a car parking space

JustPark – if you're based near a hospital, the parking app company can help you to list free spaces for key NHS staff and patients Find out more


How to stay safe – official advice

We'll update this section with the latest official coronavirus advice as it is issued.

Government advice page

NHS guidance

Guidance on social distancing

Here's Public Health England's guidance on cleaning in non-healthcare settings:

(source: www.gov.uk)

AA Media has provided this information on a general basis for information only and no liability is accepted for links to third party websites, errors of fact or opinion it may contain. Always obtain professional advice before applying this information to particular circumstances.