Merton Hotel★★★
Inspected by
Inspector comments
"Well-located hotel with plenty of facilities for active family holidays."
Overview
Located in the heart of Jersey, the Merton Hotel offers a huge variety of facilities. Guests can enjoy the Aquadome with its indoor and outdoor pools and flow-rider surf wave. There are six restaurant options on site and plenty of children's organised activities, in addition to evening entertainment. Bedrooms offer good levels of comfort with all modern amenities.
Ratings & awards
AA 3 Star Hotel
Our inspector loves...
The largest hotel on the island - A Resort style set up.
Discount on food - Group discount throughout the 6 dining outlets and sister properties.
Great for all ages - Water park, outdoor/indoor pools, indoor games, evening entertainment.
Friendly staff - All engaging and helpful.
Parking - Secure vehicle registration recognition in place.
Features
- Rooms
- En-suite rooms: 286
- Family rooms: 88
- Bedrooms Ground: 14
- Satellite TV available
- Broadband available
Key accessibility features
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Parking within 50 metres of entrance
Parking is available within 50 metres of a customer entrance, either on-site or off-site, in a car park or on the street. -
Designated accessible parking
Designated accessible parking is available within 50 metres of the main entrance or an alternative step-free entrance if applicable. -
Step-free route with firm surface from car park to entrance
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
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Step-free entrance
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
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Step-free access to all or most areas
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
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Wheelchair-accessible food and beverage outlet
There is at least one wheelchair-accessible food and beverage outlet on site. -
Table service as standard or on request
Table service is available as standard or on request. -
Dietary requirements catered for
A selection of food is offered for a range of dietary requirements.
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Wheelchair-accessible bedroom
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. -
Wheelchair-accessible bedroom (restricted space)
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments. Wheelchair turning space is at least 1200mm x 1200mm. -
Wheelchair-accessible bathroom with roll-in shower
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. -
Wheelchair-accessible bathroom with roll-in shower (restricted space)
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower. Wheelchair turning space is at least 1200mm x 1200mm. -
Emergency assistance alarm
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
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Wheelchair-accessible toilet in public areas
A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas. -
Emergency evacuation plan for disabled people
Personal or General Emergency Evacuation Plans are in place for disabled customers. -
Enclosed outdoor area
There is an enclosed outdoor area for customer use. -
Disability awareness / equality training
Disability awareness / equality training is provided for staff. -
Emergency alarm with flashing lights
There is an emergency alarm with flashing lights, to alert deaf guests to a fire or other emergency scenario. -
Facilities for assistance dogs
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
About the area
Jersey is the largest of the Channels Islands, but at 45. 5 square miles (118 sq km) it’s still only about a third of the size of the Isle of Wight.
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