Discover all the winners from the AA Hospitality Awards 2023

Meet the UK’s top hotels and restaurants of the year
Each year, we recognise the best hotels and restaurants in the UK across twenty-six categories. Hosted by TV presenter Claudia Winkleman, the 2023 event was held at Grosvenor House in London on 25 September 2023. Congratulations to all of the 2023 winners on their fantastic achievements. Now, let's meet the UK's top chefs, restaurants and hotels.
Paul Ainsworth, AA Chefs' Chef

AA Chefs' Chef

Paul Ainsworth

Chef Patron, Paul Ainsworth at No. 6, Padstow, Cornwall

Hailing from Southampton, Paul studied catering and hospitality at his local college and was soon working in some of London's best kitchens, starting in 1998 with Gary Rhodes, later working with Gordon Ramsay and Marcus Wareing

After eight years in London, Paul moved to Padstow to work at No 6, and fell in love with Cornwall. Together with his wife Emma, they took over the business relaunching it as Paul Ainsworth at No 6.

Popular among his peers, he's modest, humble and passionate about hospitality, so it's no surprise he's been voted as this year's Chefs' Chef.

Cail Bruich, Restaurant of the Year – Scotland
The Witchery, Edinburgh
South Lodge, Lower Beeding

AA Spa Hotel of the Year


South Lodge, Lower Beeding, West Sussex


The Spa at South Lodge is simply one of the best in the UK. Set into the natural contours of the land and designed with sustainability in mind, The Spa complements the landscape with a meadow roof and green oak cladding, bringing the outside in and extending the spa out into the grounds.

The 44,000 sq. ft. luxury spa has a state-of-the-art gym and spin studio, indoor pool, outdoor hydrotherapy pool, wild swimming and a thermal suite. There are also plenty of treatment rooms for members, hotel residents and day guests.

The Talbot, Oundle, Northamptonshire, The Coaching Inn Group

AA Group of the Year


The Coaching Inn Group


The Coaching Inn Group is an independent operator with a passion for bringing historic coaching inns back to their former glory, with a few modern-day twists. Since their launch in 1996, they've brought life back into many iconic buildings providing some of the UK’s most famous market towns with a rejuvenated and welcoming place for locals and visitors to enjoy.

Currently featuring 32 properties, a mixture of hotels and inns, the group was founded by Kevin Charity with its first property, the White Hart Boston. Over the years Kevin has developed a significant portfolio, and the company continues to expand, with just under 1,000 bedrooms in its stock.

Oban Bay Hotel, Oban, Argyll & Bute, Crerar Hotels

AA Small Hotel Group of the Year


Crerar Hotels


Over the past four years, Crerar Hotel Group have been targeting the Scottish luxury market through a blend of high quality refurbishments and service authenticity. Since 2020 they have invested over £15m in the group's properties.

This bold approach in the face of challenging trading conditions has paid off, with the group holding AA Four Star awards to its five Hotels and Five Star Inn awards to its two smaller properties. Furthermore, each of the hotels holds an AA Rosette and the two inns are working towards the same.

Pan Pacific London, AA Accessible Award winner

AA Accessible Award


Pan Pacific London


Right in the heart of the City, this luxury new-build property is set in a gleaming tower. The judging panel were highly impressed with the level of detail and range of accessible provision on offer, combined with the hotel’s overall approach to improving the accessible guest journey.

There are 24 accessible rooms, with two being specifically adapted with tracking hoists. Other provisions include plenty of accessible toilets, an assistive listening system in the Ballroom event space, a pool hoist in the Sensory Wellbeing spa and gym facilities, and an accessibility management training plan for all employees.

THE PIG near Bath, AA Sustainable Award winner

AA Sustainable Award


THE PIG Hotel Group


Sustainability has always been an integral part of THE PIG Hotel Group. With everything starting from its kitchen gardens and an approach to sourcing as local as possible, it's evolved a wonderful holistic approach that is core to the operation of the whole group.

The group's annual impact report highlights many sustainability successes. These include: longterm support for charities Action for Hunger and Hospitality Action; a 'reduce and reuse' programme, which has saved over 140,000 bottles; the championing of English wine and their first shipment of wine by sail; and an approach that values employee welfare.

Askham Hall, Askham, Cumbria, AA Wine Award England & Overall winner
@thirty-four, Exeter College, AA College Restaurant of the Year winner

AA College Restaurant of the Year


@thirty-four, Exeter College, Devon



Senara Restaurant, Truro & Penwith College, Cornwall

The Classroom, Cardiff & Vale College

Jonathan Raggett, CEO, Red Carnation Hotels

AA Lifetime Achievement Award


Jonathan Raggett, CEO, Red Carnation Hotels


With a career spanning over 35 years in hospitality, Jonathan is both a leading hotelier and a prominent industry leader.

Jonathan was appointed Managing Director of Red Carnation Hotels in 2000. Since then he has taken the portfolio of hotels from 4 to 20 across the globe, developing the organisation into a world class hotel group and gaining numerous awards along the way. His passion for the industry is infectious and is tempered with an underlying humility to all that he achieves.

Angela Hartnett, OBE

AA Outstanding Contribution Award


Angela Hartnett, OBE


Angela’s contribution to our industry is immense but often understated. She has helped, supported, and inspired so many, including aspiring chefs and students, as well as organisations and charities.

Above all, she is one of the UK's leading chefs, highly respected by her peers and loved by the public. Her MBE in 2007 and OBE in 2022 were awarded for services to the hospitality industry and the NHS during the pandemic, respectively. Angela is a tireless champion of our industry, a fantastic role model and has clearly demonstrated that a career in hospitality has no limits.

Nicola Burton, AA Housekeeper of the Year winner

AA Housekeeper of the Year


Nicola Burton from Hartwell House & Spa, Aylesbury, Buckinghamshire


Nicola knows this landmark hotel better than most, having worked at Hartwell House for 27 years. Starting out as a chambermaid, she steadily worked her way up through the ranks to the position of Head Housekeeper.

The demands of the property are significant, so regular on-going training, attention to detail and strong fundamental practices, are needed to ensure the highest standards are consistently delivered.

Crossbasket Castle, Blantyre
Shaun Rankin at Grantley Hall, Ripon, North Yorkshire

New AA Rosette awards

Congratulations to all the new 3, 4 and 5 AA Rosette restaurants.


New 5 AA Rosette Restaurants

Muse, London SW1

Steve Smith at Latymer, Bagshot, Surrey


New 4 AA Rosette Restaurants

The Cellar, Anstruther, Fife

MO, Dormy House, Broadway, Worcestershire

Where The Light Gets In, Stockport, Greater Manchester

Shaun Rankin at Grantley Hall, Ripon, North Yorkshire

The Samling, Windermere, Cumbria

Ben Wilkinson at The Pass, Lower Beeding, West Sussex


Explore all of September's new AA Rosettes.

Discover more